Overview

Licensing issues can occur when the Die Configuration Tool is loadedfrom a non-verified Udico server.

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Server License Issue

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A server licensing issues occurs when the Die Configuration Tool is loaded from a non-verified Udico server.

This can be due to several reasons:

• You are offline and attempting to serve the application from your browser's cache
• You are loading a pirated version of the Die Configuration Tool

Solutions to correct the licensing issue:

• Make sure you are online and connected to https://udico.co/dct/dct
• Empty your browser's cache
• Contact Udico Support - [email protected]

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Local Playback Issue

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A local playback licensing issues occurs when the Die Configuration Tool is loaded locally on your device. All forms of local playback are not permitted.

This can be due to several reasons:

• You are running the Die Configuration Tool from a downloaded copy stored on your hard drive.
• You are offline and attempting to use the application from a downloaded cached version.

Solutions to correct the licensing issue:

• Make sure you are online and connected to https://udico.co/dct/dct
• Empty your browser's cache
• Contact Udico Support - [email protected]

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